Help Center
Everything you need to know about using MySearch AI effectively
Using the AI Chatbot
Learn how to interact with our AI for market insights
Understanding Market Data
Guides on interpreting financial information and analysis
Account & Settings
Manage your profile and customize your experience
General Support
Common questions and troubleshooting
Getting Started
New to MySearch AI? Start here for a quick overview
Frequently asked Questions
How accurate is the AI's market analysis?
Our AI uses advanced machine learning algorithms trained on decades of financial data. While highly accurate for trend analysis and data interpretation, remember that all investments carry risk and past performance doesn’t guarantee future results.
Which markets and stocks can I research?
We cover major markets including US (NYSE, NASDAQ), UK (LSE), Australia (ASX), Canada (TSX), Hong Kong (HKEX), Japan (TSE), and European markets through Euronext. This includes thousands of stocks, ETFs, and indices.
Is MySearch AI free to use?
We offer both free and premium tiers. Free users can access basic market data and limited AI queries, while premium subscribers get unlimited access, real-time data, and advanced analytical features.
How do I ask effective questions to the AI?
Be specific about what you want to know. Instead of ‘Tell me about Apple,’ try ‘What are Apple’s key financial metrics compared to its competitors?’ or ‘How has AAPL performed in the last quarter?’ The AI works best with clear, focused questions.
Can I use this information for actual trading?
MySearch AI provides educational and informational content only. We are not financial advisors and our insights should not be considered as investment advice. Always consult with qualified financial professionals before making investment decisions.
How often is the market data updated?
Our data is updated in real-time during market hours for premium users, and with a 15-minute delay for free users. Historical data and fundamental analysis are updated daily after market close.
What should I do if the AI gives an unexpected response?
Try rephrasing your question more specifically. If issues persist, use the feedback button to report the problem, or contact our support team. We continuously improve our AI based on user feedback.
How do I contact customer support?
You can reach us through our Contact page or email us at support@meyka.com. We typically respond within 24 hours.
Still Need Help?
Can’t find what you’re looking for? Our support team is here to help
Contact our support team for personalized assistance with your questions or technical issues.